Services

You can call the County Enforcement Complaint Line 587-746-0647 to speak with a dispatcher. Please note enforcement staff are not available 24/7 and work at various times. An officer will get back to you as soon as they are available. You can also submit a Complaint Form via email at cpo@athabascacounty.com or at cpo1@athabascacounty.com or by dropping it off at the County Administration Office during regular business hours.

An officer will begin an investigation into your complaint and provide action as warranted, once it has been determined if there has, or has not been, a breach of legislation. Actions taken may include a notice for remedial measures (i.e. clean-up or removal of garbage at an unsightly property), verbal warning to educate and mitigate the violator from continuing the breach of legislation, and/or laying charges through a bylaw ticket or provincial violation ticket.

To investigate your complaint the CPO will collect your name, address, and phone number(s), as well as the following information:

• Date and time of the event
• Type of event
• Location and or address of the event
• General description of the event

    Anonymous complaints will not be accepted.

 PLEASE NOTE: If you are reporting an after-hours incident involving a vicious or dangerous dog please contact your local RCMP Detachment or 911. 

You may be asked to provide a sworn statement to the CPO, as well as to attend court. If you are required to attend court in regard to your complaint, your name may be provided to the defendant.

Complaint Form

Barking Dog Complaints

For a barking dog complaint, please fill out the Barking Dog Package available below. The package will ask you to track the dog’s barking over a period of several days. This package is used to determine whether or not the dogs barking would be considered excessive under the Dog Control Bylaw. Please submit the Barking Dog Package using the complaint process described above.

Barking Complaint Form

How to submit your forms

Completed Complaint Forms and Barking Dog packages are accepted at the County Administration Office or via email at cpo@athabascacounty.com or cpo1@athabascacounty.com

If you find a stray dog please contact the County office during regular business hours at the number provided above. Stray dogs will only be accepted during business hours. Dogs found after these hours must be held until the next business day.

If you are missing a dog you can check the Athabasca County Facebook page to see any recently found dogs. When the owner of the dog is found the posting on Facebook is updated to indicate so.

The Boyle and Athabasca RCMP Detachments, in partnership with Athabasca County Peace Officers, are sharing information with property owners to help them apply principles of crime prevention through environmental design. The concept involves several methods of reducing opportunities for crime where the focus shifts from the criminal element to that of the environment of the potential victim.

This concept is based on three overlapping strategies:

NATURAL SURVEILLANCE – the placement of physical features, activities, and people in a way that maximizes visibility. Can neighbours, an RCMP Constable or Peace Officer see your residence, outbuildings or an offender if they were driving by? Consider making your property more visible by opening sight lines and adding lights to your property.

NATURAL ACCESS CONTROL – this employs elements such as gates, doors, shrubs, and fences to deny admission to your property and create the perception of risk in trying to enter your property.

TERRITORIAL REINFORCEMENT/MAINTENANCE – this refers to the development of areas or places where users feel a strong sense of ownership. It helps make clear what your property is and makes it look maintained and lived in.

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How many Peace Officers does the County have?

Athabasca County employs two full-time Community Peace Officers.

Does the County deal with animal complaints other than stray dogs?

Our Peace Officers are able to assist residents with calls regarding farm animals that have become a safety issue for drivers on County roads or provincial highways. Our bylaws are limited to farm animals and stray dogs so these are the areas of focus.

Are there any bylaw regarding cats in the County?

No. Athabasca County does not regulate cats nor does it have the facilities to handle stray cats.

If I want to remain anonymous and submit a complaint can I do so?

Anonymous complaints cannot be actioned. Our Peace Officers will require your name and contact information if you wish for your complaint to be addressed,

What types of issues do the Peace Officers deal with?

Athabasca County’s Peace Officers respond to complaints from residents of a wide nature. Their areas of focus are matters that are in direct relation to the Bylaws of the Municipality, as well as the Alberta Traffic Safety Act and its Regulations.

How do I get in touch with a Peace Officer?

You can call the County Enforcement Complaint Line 587-746-0647 and speak with a dispatcher.

You can send an email to cpo@athabascacounty.com or cpo1@athabascacounty.com and it will be addressed by a Peace Officer when time allows.

If you wish to submit a complaint you can do so by using Complaint Form available under the “Submit a Complaint” tab.